Retail Management

Retail is constantly changing. What worked yesterday may not work today. However, retailing in the new millennium stands as an exciting, complex and vital business sector in most developed as well as emerging economies.

Our retail training programs provide an affordable way to systematically train and manage people to develop highly productive sales floors and maintain superior customer service standards that get the results a retailer is looking for. This course offers a strong foundation in general business disciplines, including management, marketing, human resources, organizational communications, and finance. This course includes retail management, store operations, merchandising, pricing, competitive analysis and planning, and legal and ethical considerations in managing a retail operation.

People who choose this specialization can often pursue lead, supervisory, or management positions at the retail store level, or specialist/analyst positions within a retail department or corporate headquarters.

Please download our brochure for further details.